Terms of service

Welcome to Nuvienta. By accessing or using our website, services, or purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

If you do not agree with any part of these terms, you must not use our services.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have parental consent.
Nuvienta reserves the right to refuse service to anyone for any reason at any time.
We may update, modify, or replace any part of these Terms of Service without prior notice.

2. Products & Services

All products displayed on Nuvienta are for external use only, unless otherwise stated.
Product descriptions, images, and information are provided as accurately as possible. However, slight variations in color, texture, or fragrance may occur due to natural ingredients.
We reserve the right to discontinue or modify avoided products at any time without notice.

3. Pricing & Payments

All prices listed on the website are subject to change without prior notice.
Payments must be made in full at the time of purchase through approved payment methods.
Nuvienta is not responsible for additional charges imposed by banks, payment gateways, or card providers.

4. Order Acceptance & Cancellation

Orders are confirmed only after successful payment processing.
Orders can be cancelled before dispatch only.
Once an order has been shipped, it cannot be cancelled or modified.

5. Shipping & Delivery

Delivery timelines are estimated and may vary due to external factors such as courier delays, weather conditions, or public holidays.
Nuvienta is not responsible for delays caused by third-party courier services.
Customers are responsible for providing accurate shipping details.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy, available on our website.
For hygiene and safety reasons, opened or used beauty products are non-returnable.
By placing an order, you acknowledge and accept our return policy.

7. Allergies & Product Usage Disclaimer

Individual results and skin reactions may vary.
Customers are advised to perform a patch test before using any product.
Nuvienta is not responsible for allergic reactions, skin sensitivity, or misuse of products.

8. Intellectual Property

All content on this website, including logos, text, images, graphics, and product names, is the property of Nuvienta.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.