Shipping policy

At Nuvienta, we are committed to delivering your beauty and skincare essentials safely, quickly, and reliably across Pakistan. Please review our shipping policy below to understand our delivery process.
Shipping Coverage
We currently ship across Pakistan only. International shipping is not available at this time.
Order Processing Time
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery time depends on your location:
Major Cities: 2–4 business days
Other Cities & Remote Areas: 3–7 business days
Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
Shipping fees are calculated at checkout based on your location.
We may offer free shipping on selected promotions or minimum order values.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most cities in Pakistan, subject to courier availability.
Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email to monitor your delivery status.
Packaging & Product Safety
All Nuvienta products are carefully packed to ensure they arrive in perfect condition, maintaining hygiene, quality, and product integrity.
Delivery Issues & Delays
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery. We will investigate and resolve the issue promptly.
Incorrect Address or Failed Delivery
Please ensure your shipping details are accurate.
Nuvienta is not responsible for delays or failed deliveries due to incorrect or incomplete address information.